AdXpresS — Powered with AI
AdXpresS Privacy Policy
Last updated: 5 October 2026
1. Introduction
This policy explains how AdXpresS handles information when a business creates an account, prepares marketing content, connects Facebook or Instagram, buys a subscription or AI credits, or contacts support. It applies to the AdXpresS Android app and the AdXpresS websites.
This page is public. You do not need an account to read it.
2. Who we are
AdXpresS is operated by SUN GLOBAL.
- Product: AdXpresS
- Website: https://www.adxpress.app
- Privacy contact: support@adxpress.app
- WhatsApp support: +91 99666 60399
3. Information you provide
When a business registers or updates its profile, AdXpresS stores the details that business submits. Depending on what is entered, that can include:
- Name
- Email address
- Mobile number
- Password, stored in protected form
- Business name, business type, profession, and organization
- Business address, state, and city
- Website, and an optional app name
- An optional GST number
- Photos and logos the business uploads
If you sign in with Google or Apple, we receive the identity those services confirm for that sign-in, such as the email address and name they provide. We do not receive your Google or Apple password.
Email and mobile number are verified with a one-time code before registration is completed.
4. Business and marketing content
The product stores content the business creates or uploads for its own promotions. That includes product and service details, brand notes, posters, greetings, captions, schedules, and similar creative files. It also stores the business profile used to place a name, logo, or contact line on that creative.
5. AI-generated content
When a business asks AdXpresS to generate copy or an image, the relevant business details and the instruction for that request are sent to OpenAI so the content can be created. Images the business chooses to include in a generation may also be sent for that request. Sign-in tokens and social access tokens are not sent to the AI provider.
The generated result is stored for the account. AI output can be incomplete or wrong. The business reviews it before publishing.
The application code can use Google Gemini as a fallback for some copy requests when that provider is configured. It is not a separate advertising service.
6. How we use information
We use the information above to:
- Create and operate the account
- Verify email and mobile number
- Show the business profile on creative
- Generate, store, and download marketing content
- Schedule posts and run AutoPilot only when that account turns it on
- Publish to Facebook or Instagram when the business connects those accounts and marks content ready
- Apply a verified subscription or AI credit purchase
- Keep the service secure and respond to support
We do not sell personal information. The current app does not include an advertising or analytics SDK.
7. Photos, camera, and microphone
The Android app can use the photo library, camera, or microphone only when you choose a feature that needs it, such as adding a logo or photo, or using a voice feature. AdXpresS does not use those permissions to collect your contacts, SMS, or location. The app does not request location, contacts, or SMS access.
8. Facebook and Instagram
If a signed-in business connects Meta, AdXpresS stores the Facebook Page and Instagram professional account selected for publishing. That includes the account name, the Instagram username when Meta provides it, the connection status, and the access token needed to publish. The token is encrypted in our records and is not shown in the app.
The connection is used to list Pages the business can manage and to publish content the business has marked ready. AdXpresS does not use it to buy ads. A publication record stores the platform, status, and the provider reference needed to show success or retry a failed post.
You can disconnect Facebook and Instagram inside the product. Disconnecting removes that connection from AdXpresS. It does not delete the Facebook Page or Instagram account on Meta.
9. Google Play billing and website payments
Subscriptions and AI credit top-ups in the Android app are purchased through Google Play. The app sends the purchase token to AdXpresS so the purchase can be verified with Google. After verification, we keep a record of the product, the payment result, and a protected reference to the purchase. We do not keep the raw purchase token as the stored account record. The plan, price, included credits, and top-up credits come from our own catalog, not from a number typed in the app.
If a payment is made on the website, Razorpay processes that payment. We store the order reference, payment reference, amount, and whether it was verified. We do not store card numbers.
An AI credit balance and subscription validity are stored on the account so the product can show what is available.
10. Third-party providers
These providers process information only for the feature that needs them. Each has its own privacy policy.
- OpenAI, to generate requested copy or images from the business context and instruction.
- Google, for Google sign-in and for Google Play purchase verification.
- Apple, when you choose Apple sign-in.
- Meta (Facebook and Instagram), when you connect or publish.
- Razorpay, when a payment is made on the website.
- Cloudflare, which delivers the public website and can process connection data such as an IP address to protect the site.
- Our application host and email delivery, to run the service and send verification or support messages.
Google Gemini may process a copy request only if that fallback is configured. We do not send account data to an analytics or crash-reporting product in the current app.
11. Data sharing
We share information with the provider needed for the feature you used, as described above. We may also disclose information if the law requires it, or to protect the service, our users, or other people from fraud or abuse. We do not sell personal information.
12. Cookies
This Privacy Policy page can be read without signing in. Signed-in pages on the AdXpresS application use a session cookie so the business stays logged in, and a security cookie for form submission. Those cookies operate the application. They are not used to advertise to visitors of this page.
13. Security
Account data, creative files, and connection records are stored on the AdXpresS application systems. Meta access tokens are encrypted. Passwords are stored in protected form. Production errors are logged for operations and security. Those logs are not a public record and are not shown to other accounts.
14. Retention
We keep account, creative, purchase, and connection records while the account is active and for as long as needed to operate the service, prevent abuse, and meet legal or accounting duties. A verified deletion request removes the account data we are not required to keep.
15. Account and data deletion
AdXpresS does not delete an account from this page, and there is no delete button in the app. An open page must not remove the wrong business.
To ask for deletion, email support@adxpress.app from the account email, or include the account email and business name so we can verify the request. You can also reach support on WhatsApp at +91 99666 60399, and we will still confirm the account email before deleting.
After the request is verified, we delete the account profile, uploaded creative files, generated posters and captions, schedules, AutoPilot settings, business memory for that account, and the stored Facebook and Instagram connection, including the encrypted access token.
We may keep a limited record where we must do so for security, fraud prevention, accounting, or another legal obligation. That can include a payment record. Deletion is not immediate when this page is opened. We confirm by email when the account data we are not required to keep has been removed.
Disconnecting Meta inside the product removes that connection only. Removing AdXpresS in Facebook settings does not by itself delete posters or the AdXpresS profile. More detail is on the User Data Deletion page.
16. Children
AdXpresS is a business product. It is not directed to children under 13, and we do not knowingly collect personal information from children.
17. International processing
AdXpresS is operated from India. OpenAI, Google, Apple, Meta, Razorpay, and Cloudflare may process information in other countries when you use the related feature. Their processing is limited to that service.
18. Your choices
You can review and update profile details in the signed-in product, disconnect Facebook and Instagram, and ask us to delete the account as described above. For an access or correction request, email support@adxpress.app from the account email.
19. Changes to this policy
We may update this page when the product changes. The date at the top is the latest version. The governing address of this policy is https://www.adxpress.app/privacy-policy/.
20. Contact
SUN GLOBAL
AdXpresS
Email: support@adxpress.app
WhatsApp: +91 99666 60399